Industry Highlights | Expense8 Customer Advisory Board

It’s no secret that our customers rock! We’ve just hosted our second Customer Advisory Board (CAB) meetup, “Travel Module” and it was a huge success. “We are very focused on customers having a voice when defining our product roadmap. As a customer-driven organisation, we believe firmly in listening to what our customers tell us is important, not prescribing that to them”, says Andrew Bond, Head of Customer Success. The CAB is represented by customers from a range of industries, including federal and state government departments and this

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Health Check Your Expense Processes

RISK!!! Now that I have your attention, allow me to clarify. The integrity of your organisation’s credit card scheme may be at jeopardy, or even worse, the integrity may have already diminished completely. It’s no secret that credit cards represent a significant advancement in the corporate accounts payable sphere. They’re an evolution of corporate spending capability that has both simplified payment processing and empowered employees to act in their jobs with far less red tape than ever thought possible. Unfortunately, nothing is perfect, and corporate credit cards

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Think Before You Tap & Go

A Scandalous Expense… For months now I have held this story close to my chest. I have wanted to share this story, and more importantly the learnings, though was uncertain how to communicate it in the right context and debated internally whether it was appropriate to blog about. However, on my recent trip to Perth (pre-approved on my expense8 Pre-trip approval module of course), it got me thinking how common this story is. I’ve often shared this story with others in my Expense Management network and in

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Should Your Organisation Reduce Usage of Credit Cards?

“We are actually looking to reduce the number of cards in the company” I have worked in the finance IT industry long enough to know that different organisations implement processes based on different internal challenges and environmental idiosyncrasies. The purpose of this post is not to suggest that ‘one size fits all’ in finance process terms. Instead, I wish to assert that best practice for accounts payable processing indicates that credit card adoption should be increasing for most organisations – certainly not decreasing.   Procure to Pay

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